Welcome to Tikajob. Before you start enjoying our Platform we have to set out the rules which will govern Tikajob’s relationship with you. We have done our best to make them as easy to understand as possible but if you have any questions at all, feel free to contact us at contact@gmail.com
WHO WE ARE
We are Tikajob, a company incorporated and registered in England and Wales with company number 12562564. Our normal place of business is at Greenwich, London, SE2, United Kingdom (referred to as Tikajob, we, our and us).
We are an online event planning and management platform that enables businesses to showcase their services and connect with people who require them. Equally, we help event organisers coordinate events by finding venues, services and equipment for them using a variety of search criteria and connecting them with qualified service providers. Thank you for using our service.
THESE TERMS
In these terms and conditions (together with the documents referred to in them) (the Terms), we’ll refer to our Website, which refers to all our sites located at or accessible through www.tikajob.com, and our Web Application, which is accessible via our Website on mobile devices, together as our Platform. References to our Website include our owned sites, such as other URLs deriving from www.tikajob.com, but do not include links to third-party sites, such as the sites of our partners.
These Terms govern your relationship with us when you access our Platform, so please make sure to read them carefully before you start accessing the Platform. Once you start using our Platform you are taken to have understood and accepted these Terms. We don’t expect you to memorise these Terms but they will form a binding agreement between you and us so if you have any questions, please let us know.
At Tikajob, you are either a customer looking to create or organise events (the Event Organiser) or you are a person or organisation who provides a service for events (the Supplier). If we are talking about Event Organisers and Suppliers together, we will refer to you collectively in these Terms as Users.
OTHER APPLICABLE TERMS
These Terms also include our Privacy Policy (the Privacy Policy). You should read the Privacy Policy as it sets out the terms on which we process (collect, use, share, etc.) any personal data we collect from you or that you provide to us and how we will communicate with you via the Platform.
CHANGES TO THESE TERMS
We may from time to time amend these Terms to ensure that we remain compliant with relevant laws and regulations or to keep up to date with improvements or changes we might make to the services and experiences we can offer to you via our Platform. If we make significant changes to these Terms or to the services within the Platform, we will let you know what these significant changes are and you may contact us at contact@tikajob.com if you have queries regarding these significant changes.
We don’t expect you to check these Terms every time you use our Platform but equally, we don’t want to bombard you with every little update. We just ask that you check this page from time to time to take notice of any changes we have made. This is important because by continuing to use any of the Platform after changes are made, you are accepting those changes and will be bound by them.
THE PLATFORM
Our Platform is structured so that you are able to access it via any compatible device of your choosing, whether mobile or tablet.
When you reach our Platform as an Event Organiser, you can use it to:
Please refer to our Privacy Policy for more information on how we process your personal data.
The list above is not necessarily a complete list of the functions of the Platform and we may decide to offer additional functions, or stop providing any Platform functions, at any time.
Checks
Whilst we operate an open registration system, we reserve the right to check the suitability of Suppliers for use of our Platform. In addition to email and phone number verification which we require for all Users, we may further investigate a Supplier’s suitability, including using third party service providers where we deem appropriate and including where we have received complaints or negative feedback about a Supplier (Supplier Checks). We will conduct Supplier Checks as we deem appropriate, in accordance with Tikajob’s Privacy Policy and applicable laws.
We retain full and sole discretion as to whether Users are accepted on to the Platform, or whether they are entitled to remain on the Platform once accepted on to it. You agree that you will have no claim or action against us, if we choose not to accept your registration with us or if you are subsequently removed from the Platform, whether as a result of Supplier Checks or otherwise. Where we have refused a Supplier as a result of Identity Checks or otherwise, we will make efforts to provide reasons where we feel it would be fair or appropriate.
Reviews
In order to maintain high quality standards for Events managed through our Platform, we operate a star rating system and feedbacks system for all Users (both Event Organisers and Suppliers). Once a Job is complete and can be ticked off, each of the Event Organiser and Supplier will be prompted to provide a rating of the relevant Supplier and Event Organiser (respectively) and provide feedback on working with them. All such feedback forms part of our Content and may be publicly viewable within the Platform.
You understand that we are not responsible for the feedback provided on you – however if you are concerned or wish to report unfair or inappropriate feedback whether on yourself or another User, please contact us so that we can review. We will have the final determination on whether feedback is permitted to remain or if we remove it.
Reviews and interactions on the Platform may also be linked to our in-Platform rankings and levels system, which we may operate.
Our Platform exists to connect Event Organisers with Suppliers. Once a connection between Users is made and an event creating/organising process is initiated, our involvement is limited to our obligations as set out in these Terms and anything beyond these obligations is beyond our reasonable control. As such we cannot be held responsible for the actions or omissions of Event Organisers or Suppliers outside of the Platform. When an Event Organiser creates an Event and initiates a Job with a Supplier, both parties acknowledge that they form a contract between them which Tikajob is not a party to. Tikajob is an intermediary in that arrangement, but cannot guarantee the performance by either party of their respective obligations under it. Tikajob holds no liability to Users beyond what is stated in these Terms.
Procedures for feedback, complaints and refunds are clearly set out in these Terms or stated clearly on our Website. If Users wish to make claims of any nature or any form of claim beyond the remit of the Tikajob complaints system, then any such claim must be made off the Platform with the relevant competent authorities. Tikajob is not and will not be at any time a party to the contract between Event Organisers and Suppliers that is concluded via the Platform or otherwise executed directly between Event Organisers and Suppliers during or after their use of the Platform.
To use the Platform, you will have to sign up to create an account. Users can create an account by signing in using one of the provided social media log-ins or by providing your full name; email and a valid mobile phone number. You must be at least 16 years old to register as a User.
As an Event Organiser, you will be able to create Events, upload photos, add video links, bios, and add descriptions, locations, and budgets. As a Supplier, you will be able to create Services, upload photos, add video links and bios, and add descriptions and prices for your services. All uploads will be subject to our Privacy Policy and these Terms. The Content you upload may be screened by our team for quality and suitability although we provide no guarantee that we will screen every registration and Content upload. You agree that you will continuously comply with the requirements of any Checks and verification processes on an ongoing basis if requested.
After registering, Users can sign into our Platform using their email address and password provided (or social media login, where available). You will be able to search for Suppliers using a variety of search criteria. You will also be able to view your bookings and communicate with the Event Organiser. Please note that, if you are providing services as a Supplier, we reserve the right to temporarily remove your profile information from the Platform if we believe it is appropriate or necessary to do so (for example if it infringes someone’s intellectual property).
All Users must provide truthful and accurate information when registering with us – this helps us provide you with the best service. Any incorrect or untruthful information provided (including with respect to Content) may render a Job void and any refund due as a result of false and/or inaccurate information provided by the Supplier will be entirely the responsibility of the Supplier. We reserve the right to take any action necessary with respect to your access to the Platform as a result, including reporting you to relevant authorities in certain severe situations.
Users are responsible for looking after the security of their account information. This means that you are responsible for all activities that happen on your account and for any access to or use of the Platform by you or any person using your account even if that access or use has not been authorised by you. Please immediately notify us of any unauthorised use of your account or any other breach of security relating to the Platform. We are not responsible for any loss or damage caused by the disclosure of your account details to someone else.
You are responsible for ensuring that the information we hold about you is up to date. Please amend your details as appropriate from time to time to notify us of any changes.
Posting Jobs
Event Organisers do not have the ability on our Platform to publicly post Jobs, but will be able to browse Supplier profiles which may be suitable for what they are looking for.
Once connected with a Supplier, it is the Event Organiser’s and Supplier’s role to conclude an agreement between them. Tikajob will not be responsible or involved in negotiations between Event Organisers and Suppliers.
We may provide prompts for information to include within a Job post, although it is at the Event Organiser’s discretion what is included. However, we may require some minimum levels of information to be included before a Job can be successfully posted.
Suppliers may also list items and advertise their services on their profiles, and Event Organisers may reach out to any relevant Supplier directly via the in-Platform messaging system or search facilities. Suppliers must only list current and ongoing services on their profiles, and must keep their profiles up to date in all respects. However, Event Organisers agree and understand that whilst they may lodge a complaint with us where a Supplier is listing services which they are not currently offering in practice, this will not give rise to a breach of contract by the Supplier.
Fees
Unless agreed otherwise in writing or as part of a paid subscription or optional services, Event Organisers will not be charged to access our Platform and post events to it.
Tikajob is free to use with limited access to certain premium services. All users are required to pay a subscription to Tikajob before being able to access certain features that can only be accessed by purchasing the premium version of the application. The amount of such payment will be made clear to the user at the time of purchasing the premium version of the application.
Suppliers are not required to pay a subscription to Tikajob before being able to post their services. All jobs processed between A Supplier and an Organiser will be subject to a 10% commission payable to Tikajob. This fee is non-refundable
Suppliers are required to pay a subscription to Tikajob for promoting their profile listings on the Platform, as agreed between us; the amount of such subscription will be made clear to the Supplier at the time of listing or updating a product or service. This fee is non-refundable
Event Organisers are required to pay a subscription to Tikajob for promoting their events on the Platform, as agreed between us; the amount of such subscription will be made clear to the Event Organiser at the time of creating or updating their event. This fee is non-refundable
General
All payments will be made via a third-party payment collection agent (e.g. PayPal), accessible via the Platform (the Payment Service). You may use all major debit and credit cards, Apple Pay and Google Pay wallet payments and PayPal on the Payment Service.
Non-Circumvention
Please note that any attempts to circumvent fees due to Tikajob under these terms is a material breach of our contract together and may result in an action against Users for any fees due to us, along with contractual damages (in addition to our rights to suspend you). We take steps we deem appropriate to prevent circumvention, including to monitor (using automated tools) chats between Users, and Users agree to such monitoring.
We may from time to time provide certain promotional codes to Users, for example as one-off promotions or as part of a loyalty programme. You agree that you will use promotional codes only in accordance with these Terms, or any additional terms we put in place for the relevant promotional codes.
Tikajob reserves the right to withhold or deduct credits or other features or benefits obtained through the use of a promotional code by you or any other User if we believe that the use or redemption of a promotional code was in error, fraudulent, illegal, or in violation of the terms of the promotional code or of these Terms.
This section tells you what you’re not allowed to do on the Platform.
Except as expressly allowed in these Terms, you may not:
(together the Platform and User Content Licence Restrictions).
You may use the Platform only for lawful purposes and those outlined in these Terms. In particular, but without limitation, you agree not to:
(together the Acceptable Use Restrictions).
TERMINATION OF YOUR RIGHTS
We may end or suspend your rights under these Terms immediately and without notice if:
If we end your rights under these Terms:
INTELLECTUAL PROPERTY RIGHTS AND USER CONTENT
This section sets out who owns what in terms of the Platform. It also sets out how we will treat any content that you provide to us (the User Content) and what your obligations are in relation to that User Content.
You agree that:
o you retain the ownership rights in the User Content;
o you grant us a perpetual, royalty free, non-exclusive licence (including the right to grant sub-licences) to use, copy, distribute, reproduce and publish any and all User Content (including, without limitation, on our Platform, on other websites, on physical products and in promotional and/or marketing material developed in each case whether developed by us or on our behalf);
o we may disclose your identity to any third party who claims that the User Content posted or uploaded by you defames them, constitutes a breach of their intellectual property rights or breaches their right to privacy; and
o you make your User Content available to us in the manner envisaged by these Terms without payment or other compensation to you, regardless of how we use the User Content.
You represent and warrant on an ongoing basis that you:
INTERACTION AND REPORTING
Our Platform enables Users to interact directly with each other once the Event creation and/or Job process has been initiated. All Users acknowledge and agree that they are responsible for their own interactions on the Platform. Tikajob does not directly control or fully moderate User Content in real time at the time of upload, and Users should use the reporting mechanism below to ensure that any harmful User Content is identified and addressed as efficiently as possible. Users acknowledge that Tikajob is at all times entitled and permitted to monitor and view all Users’ interactions within the Platform, including in direct messages between two or more Users.
Please note that Tikajob is built and relied upon the trust and good faith of our Users. Any attempts to take interactions between Event Organisers and Suppliers ‘offline’ in an attempt to circumvent fees due to Tikajob may result in (amongst other remedies available to Tikajob), applicable Jobs becoming null and void, and existing and future Tikajob benefits being immediately retracted without notice.
Reporting mechanism: If you see any User Content which appears on our Platform which you find offensive, abusive or in any way inappropriate then please notify us as soon as possible. You can report any offensive, abusive or inappropriate User Content or communication between Users to us via complaints@tikajob.com and request that any such User Content is removed or that the User communication is investigated. One of our team will then review your report and take any action we deem appropriate.
In all other cases, you should use our ratings, review and feedback systems to communicate and share your experiences with other Users.
AVAILABILITY OF THE PLATFORM
The Platform is provided on an “as is” basis. We make no representations, warranties or guarantees of any kind regarding the availability or operation of the Platform, or that they will be secure, uninterrupted or free of defects.
If we choose to conduct identity verification or background checks on any User, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a User or guarantee that a User will not engage in misconduct in the future.
Your access to any of the Platform may be suspended or restricted occasionally to allow for maintenance, repairs, upgrades, or the introduction of new functions or services. Availability of our Platform may also be interrupted in the case of events or occurrences beyond our reasonable control. We will not be liable to you if for any reason the Platform is unavailable at any time or for any period.
ACCOUNT DELETION
If you wish to terminate your Event Organiser Account or Supplier Account with us, you can do so at any time by deleting it, although please remember that you will not be refunded for payments already made if you choose to do so.
WEBSITES WE LINK TO
The Platform may link to other third party websites from which third party services can be obtained. Whilst we reasonably believe that these are reputable sources of such services, you acknowledge that these other websites are independent from us and we make no representations or warranties as to the legitimacy, accuracy or quality of such third party services, and we do not accept any responsibility for their content, safety, practices or privacy policies. Essentially, we will do our best to ensure they are safe but you access any third party at your own risk.
COMPUTER VIRUSES
We do everything we can to ensure that no part of the Platform will contain or spread any viruses or other malicious code but this section explains how you can best protect your devices.
We recommend that you ensure that equipment used to access the Platform run up-to-date anti-virus software as a precaution, and you are advised to virus-check any materials downloaded from the Platform (if applicable) and regularly check for the presence of viruses and other malicious code.
To the full extent permitted by law we exclude liability for damage or loss of any kind caused by viruses or other harmful components originating or contracted from the Platform.
Suppliers agree that they must have liability insurance for any services they provide to Event Organisers. Suppliers are solely responsible for organising their own insurance.
NO RELIANCE ON INFORMATION
All information published on or via the Platform is provided in good faith and for general information purpose only. We make no warranties about the completeness, reliability, or accuracy of such information. Any action you take based on such information is taken at your own risk.
IF THERE IS A PROBLEM WITH THE PLATFORM
If you have any questions or complaints about the Platform or User Content please contact us. You can contact us at complaints@tikajob.com.
We are under a legal duty to provide a Platform that is in conformity with these Terms and have set out a summary of your key legal rights in relation to the Platform. Nothing in these Terms will affect your legal rights.
Summary of key legal rights:
We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
We provide the Platform for the purposes outlined in these Terms. You agree not to use the Platform for any purpose not expressed or implied by these Terms, and we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity, or any indirect or consequential loss arising out of or in connection with these Terms. Our maximum liability arising out of these terms is capped at the amount of fees paid to you by us in the preceding 12 month period.
Except as set out in the paragraph above, you accept and agree we will not be liable for any harmful effect that accessing the Platform may have on you, and you agree that you access the Platform at your own risk. Please note that all educational information on the Platform published by us is for information purposes only.
If you wish to contact us for any reason, you can do so via enquiry@tikajob.com.
Other than to provide the services provided within our Platform, we will only contact you if we make any relevant updates or changes to our services, or where you have signed up for marketing communications, or to provide you with product updates which we believe are relevant for you in accordance with our privacy policy. You may opt out of marketing communications at any time via your settings within the Platform.
The Platform may use pop-up notifications, unless you disable them. Please note though that it is not possible to disable service information or error alerts.
We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms. You may not assign or transfer any rights you may have under these Terms without our prior written approval, given at our absolute discretion.
None of the rights or obligations under these Terms are enforceable under the Contracts (Rights of Third Parties) Act 1999 by a person who is not a party to these Terms.
Under these Terms, you are granted a licence only in respect of our Platform. Any payments made are in consideration for a licence to access our Platform. We retain ownership in the Platform at all times.
If we do not enforce our rights against you, or if we delay in doing so, that does not mean that we have waived our rights against you, and it does not mean that you are relieved of your obligations under these Terms. If we do waive a breach by you, we will only do so in writing, and that will not mean that we will automatically waive any later breach by you.
No agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by these Terms between Tikajob and the User.
Each of the terms and conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining terms and conditions will remain in full force and effect. Subject to any applicable law and consumer rights, these Terms are the full agreement between us and our Users.
These Terms are governed by English law and the courts of England and Wales have exclusive jurisdiction.
Last updated: September 25, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us: